Consulting Services:

Red Oak E-Commerce Solutions, INC. offers a full range of consulting to meet all your electronic data interchange (EDI) and E-Commerce needs. Our services are available to claim administrators, insurance companies, self-insured / self-administered employers, and state agencies. We tailor our services to meet your critical e-commerce needs.

Goals and Objectives Analysis:

Regardless of whether your company is currently participating in EDI or is just starting, it is imperative to review your short and long term goals. ROES can provide the appropriate questions and planning documents that will assist in determining where you are today and where you should be going to provide the most reliable and cost effective EDI/E-Commerce solution.

Options Analysis:

It may seem that there are limited options concerning implementation of EDI. In reality, there are many methods all with: pros, cons, costs and implementation timeframes. Using our extensive experience in EDI systems development, we will assess your internal business processes and systems in your target areas. We will document the options available that meet your goals and objectives and Identify all issues related that could affect your decision processes. ROES will provide the information and tools to assist your staff in making the right EDI decisions and selecting the desirable options based on your company’s needs and the state or industry requirements.

Implementation Planning:

No matter the option selected, it is important to identify the steps that must be taken to implement the solution. Each state has its own set of rules and regulations, which can make compliance difficult to manage. With the assistance of your staff, we will document required actions, estimate time frames, training needs, etc. for each specific EDI implementation. For example, we can assist in establishing a trading partner relationship with the states and conducting a successful pilot.

EDI Standards Analysis & Updates:

The EDI process, standards and participation are constantly changing. New states will implement or mandate
EDI or modify their reporting requirements. The IAIABC, X12 and other standards organizations will modify existing standards or create new standards. ROES will maintain a presence with all state jurisdictions and standards organizations and keep current of their EDI initiatives. We will communicate any changes in the EDI environment to you with our recommendations for implementation.

EDI Resolution Services:

ROES can assist in representing your company if disputes occur in the reporting or development process with the states or standards organizations.

Training:

ROES can provide training to meet your specific EDI needs. We can train your staff in all areas of EDI reporting such as: state specific EDI compliance requirements & timetables, state & IAIABC data element requirements & definitions, business processes and triggers for EDI reporting, translating your business processes into state EDI requirements, how to understand the impact to your company of the state & IAIABC standards, and how to use your EDI software effectively to meet the states reporting requirements.